Privacy Policy

Privacy Policy of clairemakesthings.es

The type of personal information we collect:
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal address, Apple Pay account information), email address, and phone number.

How we get the personal information and why we have it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
-When you inquire about a course or product / When you ask us to provide you with a quotation
-When you buy a product or attempt to buy a product
-When you sign up for emails
-With “Cookies”: data files that are placed on your device or computer and often include an anonymous unique identifier.
-With “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

We use the information that you have given us in order to:
-Add you to our mailing list and send you our regular newsletter, with your permission
-Process your order /provide the service you have asked for

We use the Device Information that we collect to help us improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share this information with third parties:
-We use Woocommerce to power our online store
-We use Stripe as our payment platform
-We use Mailerlite for email marketing
-We use Google Analytics to help us understand how our customers use the site

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.
(b) We have a contractual obligation.
(c) We have a legal obligation.
(f) We have a legitimate interest.

How we store your personal information:
Your information is securely stored in WordPress.
We keep personal information for 2 years. We will then dispose your information by deleting this data from our database.

Your data protection rights:
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
Name: Claire van Kuijck
Address: Calle Sofia 177F, 28022 Madrid, Spain
Phone Number: +34602052608
E-mail: claire@clairemakesthings.es

We reserve the right to update, change or replace any part of the Privacy Policy by posting updates and changes to our website.
This Privacy Policy was updated March, 2024.