Demystifying Client Feedback with Cody Alice Moore

In this new Brushing Up podcast episode, we’re demystifying client feedback and discussing how to deal with it as a freelancer, illustrator, and surface designer. Cody shares her tips on dealing with difficult clients and communication when working with clients, collaborators, or other artists. We’ll share some examples of how we dealt with feedback and how it has improved our work, plus a few tips on working with clients.

Demystifying Client Feedback

Overview of this episode:
00:00 Intro
1:44 The Importance of Understanding Feedback
6:20 Constructive Criticism
10:18 Collaborative Mindset & Get More Clients
16:26 Art Director vs. Art Buyer
18:07 How to deal with Bad Feedback / Bad Clients
25:40 Feedback with an art rep
31:34 Tip 1: What do you like about my work?
34:08 Tip 2: Will it Translate?
35:58 Tip 3: Ask The Right Questions
38:07 Tip 4: Set Expectations
41:43 Clear Communication
44:00 Cody’s Cat makes a cameo

Relevant links:
10 Key Principles to Mastering the Art of Effective Feedback blog post
Mastering the Art of Effective Feedback guide
Find us here: Brushing Up  

Related article: 10 Online Communities for Illustrators, Creatives, and Surface Pattern Designers

With Brushing Up, Cody and I want to educate and empower other creatives through inspiring talks. As always, feel free to get in touch if you ever have any questions via email. If there’s something in particular you’d like us to talk about, please let us know. You can download the resource guide for free over here. We are here to cheer you on!